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Terms

The terms for booking with Luxe Hound Lounge, and for the texts we send you about your bookings.

Last updated 11 November 2026

Text message terms

Luxe Hound Lounge texts you about your bookings: a confirmation, a reminder before your visit, a note when your dog is ready, your report card and payment links, and replies to your messages.

We text the mobile number you give us when you book, about that booking. You can stop the texts at any time and still book with us.

  • Message frequency varies with how often you book.
  • Message and data rates may apply.
  • Reply STOP to any text and we stop texting you. Reply START to get them again.
  • Reply HELP for help, or email luxehoundlounge@gmail.com or call 0452 548 363.
  • Mobile carriers are not liable for delayed or undelivered messages.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except the providers that send the texts for us. Our privacy policy says how we look after your information.

The texts are sent for us by dogmode, the booking software we use.

Booking with us

Free to change or cancel up to 24 hours before.

Questions

Luxe Hound Lounge, 9 Springs Rd, Brown Hill VIC 3350. To ask us anything, email luxehoundlounge@gmail.com or call 0452 548 363.